Delay Processing Gas Rebate Coupons
We're Sorry About the Delay, but Think of How Much More Excited You'll Be When You Finally Receive Them!
On November 1st, 2008 the vendor that originally provided us with the gas rebate benefit went out of business. Since that date, all submissions received by that vendor have been forwarded to our customer service office for processing in-house. We receive the forwarded rebates about once a month and are sending out checks as quickly as possible. However, our designated check writer (she drew the short straw) is doing a job that once took an entire company to do. The process has been a slow one, but all valid submissions will be honored.We appreciate your patience and hope to be fully caught up by the time summer arrives.
Because of the popularity of the program, we have decided not to discontinue it entirely. Premium members are still eligible to participate in the gas rebate program. Please check your renewal documents for details.
Questions? Click here to contact us.
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Labels: coupon, gas, member alert, rebate
posted by Erik Nelson at
1:03 PM
7 Comments:
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The reviewer expressed frustration with the longer processing time for gas rebate coupons, questioning the efficiency of the system. They also expressed concerns about the responsiveness of the rebate processing department. The extended waiting period for processing gas rebate coupons was disappointing, and the delay seemed disproportionate to the simplicity of the process. The reviewer believes that improving efficiency in this area would enhance customer satisfaction. They believe that addressing the processing time would significantly improve customer satisfaction with the rebate process, despite the program's appeal.
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February 16, 2024 at 10:56 PM
"Although the wait may be frustrating, the benefits of processing gas rebate coupons are worth the patience. These rebates not only offer immediate savings but also contribute to long-term financial health. Think of it as delayed gratification with a rewarding payoff. Hang in there, your savings are on their way!"
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